Issue
Symptoms
SC Category page does not display items in the categories
Release
All Supported
Environment
Service Portal
Cause
Missing 'SC Category Page' widget
Resolution
Add 'SC Category Page' widget to the page. The easiest way to do this is going to the Service Portal Designer > Open the SC Category page > Drag/Drop SC Category Page widget next to SC Categories
Additional Information
https://docs.servicenow.com/csh?topicname=sc-widgets.html&version=latest#ariaid-title8
https://docs.servicenow.com/csh?topicname=t_ConfigureAPage.html&version=latest
