55 views

Symptoms


SC Category page does not display items in the categories

Release


All Supported

Environment


Service Portal

Cause


Missing 'SC Category Page' widget

 

Resolution


Add 'SC Category Page' widget to the page. The easiest way to do this is going to the Service Portal Designer > Open the SC Category page > Drag/Drop SC Category Page widget next to SC Categories

 

Additional Information


https://docs.servicenow.com/bundle/jakarta-servicenow-platform/page/build/service-portal/concept/sc-widgets.html#ariaid-title8

https://docs.servicenow.com/bundle/jakarta-servicenow-platform/page/build/service-portal/task/t_ConfigureAPage.html

Article Information

Last Updated:2018-05-23 06:51:52
Published:2018-05-18