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Description

Symptoms


When a user is attempting to add content to dashboard by clicking on (+) button and performance analytics is selected, the spinner shows as 'Loading..' but never completes loading

 

Cause


The cause for this behavior is there is at least one performance analytics widget with no name. Name on a widget is a mandatory field and so having a widget without name causes an error leading to this behavior.

Resolution


1. As an admin or pa_admin user, go to url /pa_widgets_list.do

2. In this list sort by name field you will see the widget with empty name. Modify this record to have a valid name and save

Additional Information


When this issue is found, there is following error in the browser console:

TypeError: Cannot read property 'length' of undefined
at js_includes_dashboards_2.jsx:38441
at js_includes_dashboards_2.jsx:137
at m.$eval (js_includes_dashboards_2.jsx:152)
at m.$digest (js_includes_dashboards_2.jsx:149)
at m.$apply (js_includes_dashboards_2.jsx:152)
at l (js_includes_dashboards_2.jsx:104)
at K (js_includes_dashboards_2.jsx:108)
at XMLHttpRequest.N.onload (js_includes_dashboards_2.jsx:109)

Article Information

Last Updated:2019-08-02 21:13:08
Published:2019-08-02