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Issue Importing Projects - Support and Troubleshooting
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KB0686753

Issue Importing Projects


548 Views Last updated : Aug 3, 2023 public Copy Permalink
KB Summary by Now Assist

Issue

We are also having an issue with Importing Projects. When we click on the search nothing shows up in the list.
Steps to Reproduce:

  1. Go to Import Projects
  2. Click on Existing Projects
  3. New Project Table, Existing Projects List is empty

Cause

The original URL in Argument for Link in Module Import was 
ms_project_import.do?sysparm_nostack=true&sysparm_referring_url=pm_project_list.do?
Customized and missing the Project Table in URL

Resolution

Go to Application Navigator, 
Type Import, Go under Projects->Import
Click Edit (pencil Icon)
Or go to URL below (this link will take you directly to the Edit)
https://<instance>/nav_to.do?uri=sys_app_module.do?sys_id=1aea27b90a0a0bae009b25af4b7df870

Sys ID may not match -make sure you go to the Import Project Module to Edit it.

1. Update Arguments in Link Type to 
ms_project_import.do?sysparm_nostack=true&sysparm_referring_url=pm_project_list.do&sysparm_table_name=pm_project

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