Symptoms

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After creating a view rule, some users who can change their view are not effected by the rule. 

Cause 

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View rules will not override a user preference for a view other than the default view and are not triggered unless the user is going to the default view. 

For example, if you are forcing a view called 'new view' with a view rule, when switching to another view 'self-service' the view will end up as self-service because a new preference will be created and used, but if you are switching to the default view then your view will be 'new view' because the view rule was triggered. 

Resolution

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To temporarily revert the user to the default view and therefore whichever view the rule forces, you can remove user preferences for that view in sys_user preference. These will look like <table_name>.view or <table_name>_list.view

Also if you want to completely disable user preferences for views you can set the glide.ui.remember_view property to false.