If the journal field 'Activities(filtered)' is added to the incident form layout, the Work Notes and Additional Comments will be rendered in Activity Steam mode. There will be a Post button, Toggle button and Stream Input Decorator for Work notes:



If the journal field 'Activities(filtered)' is removed from the form layout, the Work Notes and Additional Comments will be rendered in legacy mode. No Post button, Toggle button and Stream Input Decorator will show:



Layout Configuration Procedure

Steps to add Activities(filtered) in the incident form layout:

  1. Log in as administrator
  2. Navigate to 'incident.do'
  3. Select one record
  4. Click the 'Context menu button'
  5. Select Configure > Form Layout
  6. Select the form Section 'Notes'
  7. Add 'Activities (filtered)' from the left list collector


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Last Updated:2020-06-15 10:01:45