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Description

IE11 read-only choice list contain a selectable downward arrow.

Steps to Reproduce

  1. Open an Incident form in Internet Explorer 11.

  2. Make one of the choice fields read only, for example, the Impact field.

  3. Run g_form.setReadOnly("impact","true"); on your browser console on incident.do.

    Note that there is a drop-down downward arrow, as shown in the following screenshot.

     

 

Workaround

This issue is under review. To receive notifications when more information is available, subscribe to this Known Error article by clicking the Subscribe button at the top right of the article. If you are able to upgrade, review the Fixed In or Intended Fix Version fields to determine whether any versions have a planned or permanent fix.

 


Related Problem: PRB1257304

Seen In

There is no data to report.

Intended Fix Version

Madrid

Safe Harbor Statement

This "Intended Fix Version" information is meant to outline ServiceNow's general product direction and should not be relied upon in making a purchasing decision. The information provided here is for information purposes only and may not be incorporated into any contract. It is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. The development, release, and timing of any features or functionality described for our products remains at ServiceNow's sole discretion.

Associated Community Threads

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Article Information

Last Updated:2018-07-16 04:01:50
Published:2018-07-15