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Description

If you use legacy global search in Kingston, the breadcrumbs are broken for search results displayed in the format of Catalog Items.

Steps to Reproduce

  1. Hop into demonightlykingston
    2. Navigate to https://demonightlykingston.service-now.com/ess/search_results.do?sysparm_search=password
    3. Scroll down to the section that returns Catalog Items

    Breadcrumbs are missing

    You get the same results if you revert to using Legacy Global Search and then search for password in the Desktop UI global search.

    See screenshots Jakarta vs Kingston

Workaround

There is no known workaround for this issue. If you are able to upgrade, review the Fixed In field to determine the versions that have a permanent fix to this issue.

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Related Problem: PRB1250356

Seen In

There is no data to report.

Fixed In

Kingston Patch 6
London

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2018-08-02 12:48:03
Published:2018-05-21