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Is it possible to remove description field from Visual Task Board Cards ?



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The answer is NO, and reason for that is because the description field is hardcoded in the VTB card is hardcoded and can't be removed.

However in the data driven board, we can configure the visibility of non-mandatory fields via the form layout of VTB view of the table. 
https://docs.servicenow.com/bundle/kingston-servicenow-platform/page/use/visual-task-boards/task/configure-VTB-card-view.html 

However an enhancement request was created, and product management is aware that customers are requesting this functionality, since long descriptions are taking too much space in the card.

 

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Last Updated:2018-06-01 01:42:22
Published:2018-05-11