Is it possible to remove description field from Visual Task Board Cards ?

2403 Views Last updated : Jan 3, 2025 public Copy Permalink

Issue

Description

The answer is NO, and reason for that is because the description field is hardcoded in the VTB card is hardcoded and can't be removed.

However in the data driven board, we can configure the visibility of non-mandatory fields via the form layout of VTB view of the table.
https://docs.servicenow.com/csh?topicname=configure-VTB-card-view.html&version=latest

However an enhancement request was created, and product management is aware that customers are requesting this functionality, since long descriptions are taking too much space in the card.

Applicable Versions

All Versions

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