Service Portal: Tooltip message "Team" incorrectly appears when hovering on My Team widget "envelope" icon.

Steps to Reproduce

  1. Add a manager to a user.

  2. Impersonate that user.

  3. Go to the profile page on Service Portal (<instance-name>/sp).

  4. Hover over the Team widget.

    Note the Team text.


  1. Make copies of the My Team and User Profile widgets by cloning them.

  2. Open the copy of the My Team widget and replace the following part of the code in the Body HTML template:

    <sp-panel rect="rect" title= " '${Team}' " ng-if="showTeamWidget()">


    <sp-panel rect="rect"   ng-if="showTeamWidget()">

  3. Open the copy of User Profile and replace following part of the code in the server script:

    data.teamWidget = $sp.getWidget('sp-my-team', {glyph: 'user', color: 'primary'});


    data.teamWidget = $sp.getWidget('the id-of-copy-of-my-team-widget', {glyph: 'user', color: 'primary'});

  4. Use the copy of the User profile widget by replacing the OOB version.

Related Problem: PRB1277130

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Intended Fix Version


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Associated Community Threads

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Article Information

Last Updated:2018-07-18 03:47:02