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Symptoms


Idea record not saving List field on initial save. All other fields save the value. Issue only occurs on custom glide_list fields. 

Release


Kingston & Jakarta

Cause


Save UI action on Idea table has not been updated. "Replace on upgrade" set to "false". This will cause the UI action to be an older version. 

Resolution


Import the attached out of box save UI action for the Idea table.

Additional Information


Older version of this Save UI action is missing the following lines of code below:

if (gr.isValid() && !JSUtil.nil(teamwork_area) && gr.get(teamwork_area) ) {
var table = gr.idea_table;
if(ideaTable != table){
ideaTable = table;
ideaRec= new GlideRecord(ideaTable);
ideaRec.initialize();
 
 
Up-to-date version of UI action

Article Information

Last Updated:2018-05-14 13:32:02
Published:2018-05-10