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Description

The notification for "Social QA answer posted" generates a relative URL for the View Question link in the email. The link therefore is not clickable or usable.

Steps to Reproduce

  1. Post a Question.

    For more information, see the instructions in the product documentation topic Ask a social Q&A question.

  2. Answer the Question as an admin.

    For more information, see the instructions in the product documentation topic Answer a question.

    The notification SocialQA answer posted is generated.

    Note that instead of a clickable complete absolute URL, the email contains only a relative URL for the View Question link so it is not clickable.

 

 

Workaround

This issue is under review. To receive notifications when more information is available, subscribe to this Known Error article by clicking the Subscribe button at the top right of the article. If you are able to upgrade, review the Fixed In or Intended Fix Version fields to determine whether any versions have a planned or permanent fix.

 


Related Problem: PRB1174881

Seen In

There is no data to report.

Intended Fix Version

London

Fixed In

Kingston Patch 6

Safe Harbor Statement

This "Intended Fix Version" information is meant to outline ServiceNow's general product direction and should not be relied upon in making a purchasing decision. The information provided here is for information purposes only and may not be incorporated into any contract. It is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. The development, release, and timing of any features or functionality described for our products remains at ServiceNow's sole discretion.

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2018-05-28 00:49:09
Published:2018-05-28