Reference variable does not show display value in catalog item for cmdb_ci or its child table.

Steps to Reproduce

  1. Create a catalog item which has a reference type variable.

  2. Point the reference of this variable to any cmdb_ci table or any child table (for example, cmdb_ci_server).

  3. Set the display value for the cmdb_ci table to Short Description.

    This automatically sets the display value for the short description on the cmdb_ci_server.

  4. Go the newly created catalog item.

  5. Click Try It.

  6. Fill in the value for the reference variable.

    The short description should be shown but the name is shown instead.


This issue has been fixed. If you are able to upgrade, review the Fixed In or Intended Fix Version fields to determine whether any versions have a planned or permanent fix.

Related Problem: PRB1256511

Seen In

Kingston Patch 2

Fixed In

Jakarta Patch 9
Kingston Patch 4

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2020-11-16 12:22:51