Notifications

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Symptoms


Using gs.log or gs.addInfoMessage to test the evaluation of the Entitlement Scripts will not create an entry in syslog table or the info message will not be displayed. 

Release


All releases.

Cause


The Service Catalog property glide.sc.use_user_criteria is set to true.

Resolution


 Changing the value of the property glide.sc.use_user_criteria to false will enable Entitlement Scripts to be executed.

Additional Information


Service Catalog Properties

Article Information

Last Updated:2018-05-18 01:19:31
Published:2018-05-17