7 views

Symptoms


Updating any content management pages (content_page) results in the error similar to below:

java.sql.BatchUpdateException: Duplicate entry 'eb8044e86f42ce00d0ca9c0cbb3ee491-enroll_password_reset' for key 'content_page_index0'

Invalid Update

Release


All releases

Cause


The content page is being updated in a different domain.

Resolution


Switch to the same domain as the record's domain prior to updating the record. In most cases the record (content_page) would be in global domain but the user doing the update is in a different domain.

Additional Information


This behavior is an expected one. When the user is in a different domain any update to any record that is not the same as the user's domain would result in the system creating a new record in the user's domain. For example, if the record is in global domain but the user is in MSP domain an update to the global domain record would insert a copy of that record (with the change) to MSP domain.

In the case of CMS, since CMS is not domain supported at this time inserting another record with similar "URL suffix" would result in the error above.

Article Information

Last Updated:2018-07-19 14:20:09
Published:2018-05-08