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 Kingston Patch 3b : Known Errors

This article presents notable known errors in  Kingston Patch 3b, grouped by severity and organized by category. Not all known errors appear on this page. Click the link in the Article column to view details about each known error. To view other families and versions, see the  Known Error Portal.

Note: The severity level does not indicate the order in which issues will be fixed, which is determined by a combination of variables.

To view the release notes for this release family, see Kingston Release Notes.

Severity 1


The following table lists notable Severity 1 known errors in this patch.

ArticleProblemCategoryTitle
KB0688902PRB1250616Flow Designer When run the flow contains REST action which retrieve large size of data, the flow will hang with "unable to deserialize process plan from JSON""exception.
KB0594678PRB674257PersistenceChanges on Dictionary Field Type of glommed field on one of the extending tables is changing the database field type instead of changing the sys_storage_alias
KB0690068PRB1253960PersistenceAn action=DELETE for a column specified as on table X should never drop a column of the same name from a parent of table X
KB0690068PRB1253960PersistenceAn action=DELETE for a column specified as on table X should never drop a column of the same name from a parent of table X
KB0657450PRB1241406PersistenceCMDB TPP migration is creating records in the [cmdb$par1] table with sys_class_path is NULL. Some relationships are not showing on CMDB related lists and searches against CMDB tables are not returning all records.
KB0647696PRB1026077Project ManagementJakarta: Project Management creates PM Program with null sys_id resulting in mass updates to other PM task types
KB0597327PRB703022AuthenticationLDAP requests fail after upgrade to Helsinki. "Certificates does not conform to algorithm constraints."

Severity 2


The following table lists notable Severity 2 known errors in this patch.

ArticleProblemCategoryTitle
KB0623129PRB718318System ApplicationsUnable to launch Studio via Studio module when UI11 is enabled
KB0690231PRB1277603ReportingPage freeze when trying to expand and collapse list of fields to dotwalk for available/selected fields on large table like cmdb_ci
KB0635660PRB1095142OrchestrationWhen custom workflow activity is published more than once and then transferred via update set, the activity will not show up in the workflow editor because the publish field is set to "false."
KB0635660PRB1095142OrchestrationWhen custom workflow activity is published more than once and then transferred via update set, the activity will not show up in the workflow editor because the publish field is set to "false."
KB0686716PRB1268370Platform SecurityDownloaded attachment redirects to page "Requested attachment does not exist" after impersonating to a user for the attachment which has encryption context
KB0680630PRB1258609HTML EditorText format in Knowledge Articles not proper after upgrade to Kingston when copying from a document in Google Drive
KB0597466PRB659934UI ComponentsAccessing a public report from type List deletes the default record of the report table from sys_ui_list, causing the default list for a table to revert to its system-generated version
KB0676879PRB1235210Activity StreamSingle line long text in description field gets right side cut-off when viewed in Activity stream. Browser re-size will make it visible again.
KB0634638PRB742211UI ActionCurrency code is reverted to "$" when updating a currency field via the client script
KB0690125PRB1271029Web ServicesRequesting sys_user WSDL is causing the instance to run out of memory
KB0550121PRB629834Knowledge ManagementKnowledge search is hardcoded to ignore search terms with fewer than 3 characters
KB0678843PRB1253606Incident ManagementData policies for incident state "On Hold" fire when trying to use the "Canceled" state
KB0681747PRB1151957WorkflowIn early Jakarta, the approval coordinator has a new activity result, 'skipped', which is not included in the default activity conditions. This causes the workflow to not move to the next activity.
KB0685030PRB1262949Cloud Management ApplicationDeprovisioning of an Azure stack on Cloud Management v2 fails because of the business rule "Remove BSM for terminated VM"
KB0610429PRB720998UI ComponentsActivity stream does not load if relationship changes are in the feed and modifications were made by an invalid or nonexistent user
KB0622432PRB704793Platform PerformanceWhen using UI16 in IE, the application navigator (left nav) is blank - it loads continuously or does not load
KB0635801PRB1081334ReportingJakarta - In domain-separated instances, report creators are unable to see any reports under 'My Reports'
KB0635801PRB1081334ReportingJakarta - In domain-separated instances, report creators are unable to see any reports under 'My Reports'
KB0657390PRB1238364Activity StreamThe User Preference [sys_user_preference] ".stream_input" (ex: glide.ui.incident.stream_input) can cause field visibility issues for comments and work notes depending on the form layout
KB0685032PRB1270017UI Policy/Client ScriptKingston - UI Policies and Client Scripts on the Form widget are not honoured when the form is saved
KB0681862PRB1258944NotifyNownotify - proxy - twilio. Outbound connections to Twilio through NotifyNow API do not honor glide.http.proxy_host
KB0647780PRB1234664ApprovalsManual approvals skip when included in an Approval Coordinator activity with an error
KB0647780PRB1234664ApprovalsManual approvals skip when included in an Approval Coordinator activity with an error
KB0685504PRB1241026AssessmentsUsers with the survey_reader role are not able to view responses of the assessments
KB0688185PRB1265733Condition BuilderLarge gaps occur in the auto-number field in task records. The counter gets incremented when the List v3 condition builder is loaded.
KB0657433PRB1166875ChatUsing Legacy Chat in Jakarta, the support agent is unable to respond to end user.
KB0679518PRB1250774Service CatalogExcessive size of ZZQUESTION_CACHEYY cache causes high memory usage issue
KB0687771PRB1282507Service PortalService Catalog Service Portal plugin must not be activated before the core Service Portal plugin
KB0687771PRB1282507Service PortalService Catalog Service Portal plugin must not be activated before the core Service Portal plugin
KB0688314PRB1282065PersistenceSetting the term config table property glide.db.query.term. table_limit to zero causes severe cache issues on sys_term_table_cache and a high flush count
KB0688314PRB1282065PersistenceSetting the term config table property glide.db.query.term. table_limit to zero causes severe cache issues on sys_term_table_cache and a high flush count
KB0621602PRB627055EmailFour-byte UTF8 emojis cause emails to be truncated in the database
KB0688470PRB1248469Vulnerability ResponseUpdates to the sn_vul_vulnerable_item.age column causes text index events to back up
KB0623334PRB1058404Platform PerformanceQuery hash values mismatch after upgrading
KB0549804PRB630133WorkflowIn list view, task.stage breaks UI rendering and throws a "jQuery is not defined" error when using UI11
KB0678102PRB1078092Persistence[TPP/Clone] CMDB partition tables are not cloned over, and records not displayed in cmdb_ci on the target instance
KB0685194PRB1270381WorkflowWorkflow gets stuck on null pointer exception during Orchestration Join activities
KB0639102PRB1162821ListsReports containing a field from a variable are default to only showing the first record and throws a NullPointerException error
KB0661797PRB1235331Update SetsGrandchild tables of task created as TPC can be corrupt if created in the wrong order
KB0621158PRB698328Performance Statistics and GraphsBlank lists might display when trying to view a table
KB0688497PRB1286273Service CatalogUI Policy or Client Scripts targeting 'Multi Line Text' variables when setting mandatory or readonly, breaks the Printer Friendly Page
KB0683369PRB1261431Condition BuilderThe button "Run" at the bottom of list/table queries is missing
KB0656731PRB709927ListsSorting a list view causes the tags column to disappear and be unusable until the list is refreshed.
KB0623488PRB713239Service Catalog: Service Portal WidgetsService Portal - Variable Editor widget (sp-variable-editor) does not respect mandatory fields used in shopping cart
KB0657641PRB1244501Import / ExportSynch Transform uses Fast lock that can cause Soap threads to hung up (PRB1200935) exhausting all integration semaphores
KB0634440PRB1103343Activity StreamTurning off Live Forms (glide.ui16.live_forms.enabled) in Jakarta hides Journal Fields associated to Activity Formatter, Activities(Filtered).
KB0688920PRB648343PersistenceWhen adding a new column from "Form Layout", it does not check whether the field exists in a table that extended from the current table
KB0598187PRB668806Project Portfolio ManagementCannot list edit related list if the Related List Loading option 'After Form Loads' or 'On-demand' is selected
KB0598896PRB689186List v3With List v3, the sys_user table list fails to load if the name field starts with a dot followed by a space
KB0647552PRB1181032Forms and FieldsJakarta: Glide list fields set to Read only via Client script or UI Policy do not update the value when form saves
KB0647552PRB1181032Forms and FieldsJakarta: Glide list fields set to Read only via Client script or UI Policy do not update the value when form saves
KB0622130PRB924635Forms and FieldsReal-time concurrently updated checkbox field value does not save properly
KB0623489PRB1079599Project ManagementMSP 2016 not supported in import
KB0623489PRB1079599Project ManagementMSP 2016 not supported in import

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Article Information

Last Updated:2018-06-29 22:01:13
Published:2018-04-28