Catalog Search autocomplete does not work in multi-language.

Steps to Reproduce


  1. Activate the French language plugin.

  2. Select the English language from the language picker.

  3. Navigate to Service Catalog > Maintain Items.

  4. Create a new Catalog item with the Name and short description "My Flower Service".

  5. Add this to a category that is visible on the Service Catalog > Catalog page, and Submit.

  6. Go to sysevent.list.

    Note that the text_index event has been triggered to process for this catalog item in approximately 30 seconds.

  7. Navigate to Service Catalog > Catalog and search for the word "flower".

    The newly created item appears in autocomplete search.

  8. Go to sys_translated_text.LIST.

  9. Create two entries for French translation for the Name and Short Description for this Catalog item as "mon service de fleurs".

    For more information, see the documentation topic Language internationalization support.

  10. Navigate to Self Service > Catalogue de services.

    Note that the catalog item created in step 4 is listed here in French translation "mon service de fleurs".

  11. Navigate to Service Catalog > Catalog and search for the word "fleur".

    Note that the autocomplete search does not work.

  12. Repeat the search for "flower".

    Note that the autocomplete search shows the result "mon service de fleurs".


This problem was fixed in Istanbul. No workaround or earlier patches are supported.


Related Problem: PRB667308

Seen In

Fuji Patch 10
Geneva Patch 8

Fixed In


Associated Community Threads

There is no data to report.

Article Information

Last Updated:2018-05-21 02:50:41