Benchmark emails are sent to all ITIL users, instead of only users who have the benchmark viewer role.

Steps to Reproduce

  1. Request two build tools instances
  2. Setup opt-in credentials on both client and central
  3. Setup one instance as a central instance. Also, setup global and benchmark scores
  4. Login to another instance and add Itil role to couple of users
  5. Navigate to Benchmarks > Setup and opt-in
  6. Navigate to email and verify outbox for benchmarks notification email
 The email is sent all ITIL users as ITIL as benchmark viewer role is inherited by ITIL role


Remove benchmark data viewer role(sn_bm_client.benchmark_data_viewer) from "ITIL" role.


Related Problem: PRB1247525

Seen In


Intended Fix Version


Fixed In

Kingston Patch 3

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Article Information

Last Updated:2018-04-27 09:28:22