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Symptoms


OnChange Catalog Client Script loops in the Service Portal

Release


All Supported

Environment


Service Portal

Cause


OnChange client script is missing "newValue == oldValue" check in condition statement.

Resolution


Add "newValue == oldValue" to the IF condition statement so that the script looks similar to the below example.

if (isLoading || newValue == oldValue || newValue == '')

 

Article Information

Last Updated:2018-05-01 05:48:43
Published:2018-04-25