Symptoms

Tipically seen it, when clicking on the Header Menu of Service Portal for menu items with Scripted List type the dropdown that should contain the list of records doesn't appear. It can be visible in every widget that uses a code similar to {{data.title | characters:60}}. The error message that appears in the browser console is the one shown in the image below:

Release

All releases.

Cause

The link to the dependency angular-truncate is missing inside the widget that uses a code like {{data.title | characters:60}}.

Resolution

 The issue can be solved by adding angular-truncate to the dependency of the widget that is generating the error message.