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Restriction on ACL when displaying data on the dashboard - Support and Troubleshooting
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  • Restriction on ACL when displaying data on the dashboard
KB0685035

Restriction on ACL when displaying data on the dashboard


5226 Views Last updated : Dec 15, 2022 public Copy Permalink
KB Summary by Now Assist

Issue

Users with access to reports and/or widgets on a dashboard can view the counts for data that they would not normally have access to due to ACL restrictions on the source table.

A user viewing a dashboard containing reports or widgets for a table they are restricted from viewing by ACLs can still see the data on the report/widget. However, when they click through to the list no data will be returned.

Release

All versions 

Cause

Aggregate reports do not evaluate ACLs when processing data to be displayed.

When you click through to the list, the data is not displayed as expected due to the ACLs being evaluated for each record displayed.

Resolution

This is the expected behavior of aggregate reports. As a solution please review report_view ACLs.


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