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Description

Issue:

Event rule module page is not loading. 

ie:

 

From Chrome console debug tool, there were error related to angularjs.

GET https://<INSTANCE_NAME>.service-now.com/styles/sa.eventRules/sa_event_rule_includes.cssx?v=10-13-2017_1804 net::ERR_ABORTED
$sa_event_rules.do:75 GET https://<INSTANCE_NAME>.service-now.com/scripts/sa.eventRules/js_includes_sa_assu_event_rules.jsx?v=10-13-2017_1804&lp=Wed_Apr_18_19_00_04_PDT_2018&c=13_252 net::ERR_ABORTED
...
GET https://<INSTANCE_NAME>.service-now.com/scripts/sa.eventRules/js_includes_sa_assu_event_rules.jsx?v=10-13-2017_1804&lp=Wed_Apr_18_19_00_04_PDT_2018&c=13_252 net::ERR_ABORTED
angular_includes_1.4.jsx?v=10-13-2017_1804:8 Uncaught Error: [$injector:modulerr] http://errors.angularjs.org/1.4.8/$injector/modulerr?p0=sa.eventRules&p1=Error%3A%20%5B%24injector%3Anomod%5D%20http%3A//errors.angularjs.org/1.4.8/%24injector/nomod%3Fp0%3Dsa.eventRules%20%20%20%20at%20https%3A//<INSTANCE_NAME>.service-now.com/scripts/angular_includes_1.4.jsx%3Fv%3D10-13-2017_1804%3A8%3A416%20%20%20%20at%20https%3A//<INSTANCE_NAME>.service-now.com/scripts/angular_includes_1.4.jsx%3Fv%3D10-13-2017_1804%3A26%3A186%20%20%20%20at%20b%20(https%3A//<INSTANCE_NAME>.service-now.com/scripts/angular_includes_1.4.jsx%3Fv%3D10-13-2017_1804%3A25%3A251)%20%20%20%20at%20https%3A//<INSTANCE_NAME>.service-now.com/scripts/angular_includes_1.4.jsx%3Fv%3D10-13-2017_1804%3A25%3A494%20%20%20%20at%20https%3A//<INSTANCE_NAME>.service-now.com/scripts/angular_includes_1.4.jsx%3Fv%3D10-13-2017_1804%3A40%3A117%20%20%20%20at%20n%20(https%3A//<INSTANCE_NAME>.service-now.com/scripts/angular_includes_1.4.jsx%3Fv%3D10-13-2017_1804%3A9%3A333)%20%20%20%20at%20g%20(https%3A//<INSTANCE_NAME>.service-now.com/scripts/angular_includes_1.4.jsx%3Fv%3D10-13-2017_1804%3A39%3A488)%20%20%20%20at%20eb%20(https%3A//<INSTANCE_NAME>.service-now.com/scripts/angular_includes_1.4.jsx%3Fv%3D10-13-2017_1804%3A43%3A249)%20%20%20%20at%20c%20(https%3A//<INSTANCE_NAME>.service-now.com/scripts/angular_includes_1.4.jsx%3Fv%3D10-13-2017_1804%3A21%3A463)%20%20%20%20at%20yc%20(https%3A//<INSTANCE_NAME>.service-now.com/scripts/angular_includes_1.4.jsx%3Fv%3D10-13-2017_1804%3A22%3A274)
at angular_includes_1.4.jsx?v=10-13-2017_1804:8
at angular_includes_1.4.jsx?v=10-13-2017_1804:40
at n (angular_includes_1.4.jsx?v=10-13-2017_1804:9)
at g (angular_includes_1.4.jsx?v=10-13-2017_1804:39)
at eb (angular_includes_1.4.jsx?v=10-13-2017_1804:43)
at c (angular_includes_1.4.jsx?v=10-13-2017_1804:21)
at yc (angular_includes_1.4.jsx?v=10-13-2017_1804:22)
at Zd (angular_includes_1.4.jsx?v=10-13-2017_1804:21)
at HTMLDocument.<anonymous> (angular_includes_1.4.jsx?v=10-13-2017_1804:296)
at i (jquery2_includes.jsx?v=10-13-2017_1804:17)
 
 
Solution:
Run cache.do at Filter navigator
 
 
 
and revisit the page (sa_event_rules) after cache run finish.
 

Article Information

Last Updated:2020-10-27 13:56:30
Published:2018-05-01