Notifications

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Symptoms


  • Users are unable to export reports to CSV.
  • The export contains only the header information or a portion of records is missing.
  • Some columns in the listing are dot-walk references.
  • When these columns are removed, the export to CSV succeeds.
  • Exporting to Excel succeeds.
  • The following message is shown in the localhost log:
glide.background.generation.c9c6dd19db6dd3003e19efc5ca961985 SYSTEM Completed an unload of 1616 rows from cmdb_rel_ci to null

Resolution


Set the following system properties to false:

  • glide.ui.optimize.lists
  • glide.ui.list.optimize

Create these properties if they don't exist.

Article Information

Last Updated:2018-06-11 03:41:22
Published:2018-06-11