Issue
Error Did not get a response from the MID server returned when an import job runs for five minutes without a reply from the MID server and thus times out.
For example, this may happen when the Load All Records link is clicked in a JDBC data source:
Cause
By default the JDBC request times out after five minutes due to these default settings for these system properties:
glide.jdbcprobeloader.retry = 60
glide.jdbcprobeloader.retry_millis = 5000
glide.jdbcprobeloader.retry (60 retries) x glide.jdbcprobeloader.retry_millis (5000 milliseconds (5 seconds)) = 300 seconds or 5 minutes
Resolution
To extend the five minute timeout create these the two system properties as follows, this example extends the timeout from five to thirty minutes:
Name = glide.jdbcprobeloader.retry
Type = integer
Value = 360
and
Name = glide.jdbcprobeloader.retry_millis
Type = integer
Value = 5000
Notice that glide.jdbcprobeloader.retry_millis is not changed from the default value, but it is provided just to show the relation between the two system properties.
The new timeout is 30 minutes:
glide.jdbcprobeloader.retry (360 retries) x glide.jdbcprobeloader.retry_millis (5000 milliseconds (5 seconds)) = 1800 seconds or 30 minutes
Adjust these properties with different values as you see fit.
