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How to display username on "created by" field



Description


How to display username on "created by" field

Procedure


Some fields in ServiceNow Platform are non-editable say sys_created_by(Created by) and sys_updated_by(Updated by), these are read-only

 

Reason:

  • These are called Global default fields.
  • The display field on a table is used for reference fields when showing a referenced record, where the sys_updated_by and sys_created_by are String fields, and not reference fields.
  • These field values are an audit information, should hold a user's unique value, like the username.

 

Applicable Versions


All Versions

Additional Information


In turn, a new field can be created to display the username or display name.

https://docs.servicenow.com/bundle/kingston-platform-administration/page/administer/field-administration/concept/c_DisplayValues.html

 

 

 

 

Article Information

Last Updated:2018-04-22 21:49:59
Published:2018-04-23