How to display username on "created by" field
Description
How to display username on "created by" field
Procedure
Some fields in ServiceNow Platform are non-editable say sys_created_by(Created by) and sys_updated_by(Updated by), these are read-only
Reason:
- These are called Global default fields.
- The display field on a table is used for reference fields when showing a referenced record, where the sys_updated_by and sys_created_by are String fields, and not reference fields.
- These field values are an audit information, should hold a user's unique value, like the username.
Applicable Versions
All Versions
Additional Information
In turn, a new field can be created to display the username or display name.