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Symptoms


Discovery does not discover installed software.

After Discovery discovers a few CIs, viewing the "Software Installed" related list on these CIs shows nothing, even though we have enabled the software collection for both Unix and Windows server types.

Release


All 

Resolution


Software Asset Management plugin activated. 

Since SAM is installed, please change the table you are looking at 

Personalize Related LIst 

1) Software Installed (This is the old one, old table, old related list. ) 

2) Software Installation --> Installed On ( New table, new list, working as expected ) 

Additional Information


Software installations discovered

Article Information

Last Updated:2018-04-16 22:51:16
Published:2018-04-17