Where are your favorites stored?


Favorites (also known as Bookmarks) are a collection of direct links to a frequently used page or site.  Adding a link as a favorite provides a user quick access to links such as knowledge articles, incidents, catalog items, modules, etc.

The favorites are stored in the Bookmark (sys_ui_bookmark) table.


1) On the Navigator, go to System Definition -> Bookmarks.

This will display a list of favorites for all users.

Applicable Versions

Helsinki, Istanbul, Jakarta, Kingston

Additional Information

Note:  The Bookmarks list is only accessible by users with the admin role. 

Article Information

Last Updated:2018-04-17 18:46:39