In a scenario where multiple schedule spans have been created for a schedule template, the start dates need to be honored when creating the duplicate schedule for the rotation rather than setting these dates to the rotation start date.

Steps to Reproduce

  1. Create a new schedule with three schedule entries.

    • To U.S. Memorial Day:

      • Start 2019-01-01 time frame: 7:00 - 16:30
      • Repeats "Every Weekday (Mon-Fri)"
      • Repeat until 2019-05-26
    • To Fourth of July:

      • Start 2019-05-28 time frame: 7:00 - 16:30
      • Repeats "Every Weekday (Mon-Fri)"
      • Repeat until 2019-07-03
    • To U.S. Labor Day:

      • Start 2019-07-05 time frame: 7:00 - 16:30
      • Repeats "Every Weekday (Mon-Fri)"
      • Repeat until 2019-09-02
  2. From the [cmn_schedule] record, if you click Show Schedule in the related links, the calendar displays correctly. You can see the days with gaps, Memorial Day and Fourth of July.

  3. Navigate to On-Call Scheduling > Administration > Create New Schedule.

  4. Add the group "database".

  5. Use an existing schedule, the one created in the previous steps.

  6. Add one duty rotations on your On-Call schedule, Fred Luddy.

  7. View the schedule now in the On-Call Schedules. (Move the calendar to Jan 2019.)'

    Note that instead of the rota's name displaying multiple times within a day, it displays only one time.




  1. After creating a Rotation via the On-Call Wizard, navigate to the created cmn_rota record.

    Note that on the form is a Schedule field that contains a reference to the cmn_schedule that has been created specifically for this cmn_rota.

  2. Open this schedule record, where the schedule entries can be customized.


Related Problem: PRB1269663

Seen In


Fixed In

Kingston Patch 5

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2019-05-21 11:35:52