11 views

Symptoms


If Checklist formatter is created and added on any form other than task:
 
1. There are 3 Checklist titles on the form, and selecting 'Create New' shows a loading icon that animates indefinitely but never completes the loading process:
2. On console client side error is thrown 'Uncaught Error: [$controller:ctrlreg] http://errors.angularjs.org/1.5.11/$controller/ctrlreg?p0=InlineChecklistCtrl':
 

 

Release


Kingston, Jakarta

Cause


The reason for the issue is because 'Angular Module' field for checklist Formatter is empty for the formatter you created, for example:
 

Resolution


1. Fill "inlineChecklist" as angular module for checklist Formatter. Open formatter table and look for your Checklist formatter
 
https://<your-instance-name>.service-now.com/sys_ui_formatter_list.do?sysparm_query=formatterLIKEinline_checklist_macro&sysparm_first_row=1&sysparm_view=&sysparm_choice_query_raw=&sysparm_list_header_search=true
 
Add 'Angular Module' field on your list and add 'inlineChecklist' on table you are showing Checklist on. 
 
2. Flush the cache after making changes .
 
Note: Make sure the Checklist formatter you have created is in Global Scope

Article Information

Last Updated:2018-04-13 15:31:38
Published:2018-04-13