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Symptoms


When typing in HTML or Journal fields, spell checking does not work correctly.

Release


All releases post UI11

Cause


The ServiceNow Platform no longer provides its own spell checking feature.

Resolution


The ServiceNow platform now relies on spell check performed by the client side browser. Please review your browser configuration to ensure spell checking is working correctly.

Additional Information


For documentation on spell checking:

https://docs.servicenow.com/bundle/istanbul-platform-administration/page/administer/form-administration/concept/c_FieldSpellChecking.html

NOTE: Note supported in UI15 or UI16

Article Information

Last Updated:2018-04-10 13:58:08
Published:2018-04-10