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Duplicate fields on a form can lead to unexpected results with UI policies - Support and Troubleshooting
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  • Duplicate fields on a form can lead to unexpected results with UI policies
KB0683218

Duplicate fields on a form can lead to unexpected results with UI policies


1682 Views Last updated : Jan 7, 2025 public Copy Permalink
KB Summary by Now Assist

Issue

A UI policy designed to display a field when a condition is met, does not display the field even though the condition is met.

Release

All releases.

Cause

The field was duplicated on the form and also appeared in a section higher on the form, than the section where it was meant to be. Duplicate elements on a form are not supported.

Resolution

Removing the duplicate field element from the earlier section, will allow the field (in the expected section) to work correctly with the UI policy.


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