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Symptoms


Unable to change background image configuration on Service Portal if domain is anything but global
 

Release


Currently all existings versions Kingston and back
 

Cause


Domain Support is currently not supported for Service Portal. 
 

Resolution


Service portal currently does not support Domain Separation features, therefore the configuration of the background image can only be done from the global domain. Optionally, you may create a separate portal in which to redirect your users to pending on their domain. 

 

Article Information

Last Updated:2018-04-11 10:38:59
Published:2018-04-03