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Description

When navigating to this specific KB article, Edit button does nothing.

Steps to Reproduce

  1. Open an existing article 
  2. Try to edit it by clicking the Edit button

Nothing happens.

 

Workaround

The issue is with an escaping character in Javascript. A system property glide.ui.escape_all_script escapes any characters like single quote, double quote, etc on Jelly script. 

This property should be set to True

Navigate to sys_properties_list.do and update the property to True


Related Problem: PRB1241193

Seen In

Kingston

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2018-08-09 14:51:47
Published:2018-04-03