How to Identify the sp_instance record of a Widget Instance |Service Portal
This article describes the steps to follow so that the sp_instance record for a Service Portal Widget Instance can be identified
- You can get to the sp_instance record of a Service Portal Widget Instance by clicking Control+Right-clicking on the Service Portal widget instance directly from the Service Portal page.
- Then from the menu options, select Open in Page Designer
- Scroll to the widget instance in question within Page Designer and click on the edit icon on the top right on the widget instance
- Then from the popup, click on the hamburger icon on the header and select Open in Platform
All versions supporting Service Portal