67 views
Issue Summary

When opening a survey response an error is seen - There was an unexpected failure with this assessment, Invalid type provided

  

Most Probable Cause

The assessment_take2 UI page was customized.

  

Solution Proposed

The assessment_take2 UI page was modified. service-now.com/sys_ui_page.do?sys_id=012918babfb001007a6d257b3f073996&sysparm_view= 

Revert the page to the latest version OOB and notice that the error will be fixed.

We recommend that comparing the OOB UI page with the customized UI page and make the necessary changes or keep the OOB page in place. This will avoid future issues. 

 

 

Article Information

Last Updated:2018-08-07 09:21:56
Published:2018-08-07