When trying to use the guided tour for PA dashboards it fails, the tour never runs, and the following error appears: "Tour ended because the next step was not found." Steps do not appear in the Edit with Designer window. 

1. Create one or more null entries in the sys_ui_related_list_entry_list table.

2. Verify that the following OOTB tours (if available) fail to play after the null entries are created:

   • SLM Definition Configuration Tour
   • Set a Delegate
   • PA Scorecards
   • PA Indicators 
   • PA Dashboards 
   • PA Breakdowns 
   • Managed Documents 
   • Incident test
   • Application Tour

3. Run the REST API (/api/now/guidedtour/{sys_id}) with the sys id of the failing tour.

   The following output should be generated:

   "error": {
   "detail": "For input string: \"\" Check logs for error trace or enable glide.rest.debug property to verify REST request processing",
   "message": "java.lang.NumberFormatException: For input string: \"\""
   },
   "status": "failure"
   }

Navigating to this URL in your impacted instance should result in four null/blank entries: