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"Microsoft Windows 10 Enterprise 2016 LTSB" wrongly classified as windows server - Support and Troubleshooting
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  • "Microsoft Windows 10 Enterprise 2016 LTSB" wrongly classified as windows server
KB0681693

"Microsoft Windows 10 Enterprise 2016 LTSB" wrongly classified as windows server


2082 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

Issue


Computer and laptop with OS "Microsoft Windows 10 Enterprise 2016 LTSB" being classified as windows server (cmdb_ci_win_server) instead of computer (cmdb_ci_computer).

 

LTSB stands for Long Term Service Branch. In Windows 10 there is a new concept of Current Branch and LTSB, you may refer to:

http://blogs.technet.com/b/uktechnet/archive/2015/07/13/windows-10-licensing-logic.aspx

 

Snippet from ECC queue when discover CI will find following:
 
<Win32_OperatingSystem>
<Caption>Microsoft Windows 10 Enterprise 2016 LTSB</Caption>
<Version>10.0.14393</Version>
</Win32_OperatingSystem> 

Solution


1. From "Windows 2016 Server" classification:

https://<instance_name>.service-now.com/discovery_classy_windows.do?sys_id=98d98911cb293200a03ef59ea34c9c7e
 
 
2. Add a new classification criteria name does not contain LTSB
 

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