Issue

Computer and laptop with OS "Microsoft Windows 10 Enterprise 2016 LTSB" being classified as windows server (cmdb_ci_win_server) instead of computer (cmdb_ci_computer).

LTSB stands for Long Term Service Branch. In Windows 10 there is a new concept of Current Branch and LTSB, you may refer to:

http://blogs.technet.com/b/uktechnet/archive/2015/07/13/windows-10-licensing-logic.aspx

Snippet from ECC queue when discover CI will find following:

<Win32_OperatingSystem>

<Caption>Microsoft Windows 10 Enterprise 2016 LTSB</Caption>

</Win32_OperatingSystem>

Solution

1. From "Windows 2016 Server" classification:

https://<instance_name>.service-now.com/discovery_classy_windows.do?sys_id=98d98911cb293200a03ef59ea34c9c7e

2. Add a new classification criteria name does not contain LTSB

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