Issue Summary

When a new workflow is created it shows a blank page like the image shown below.


Most Probable Cause

This is usually caused by the [wf_workflow_version] Submit UI action and the [global] Submit UI action being customized.


Solution Proposed

Go to UI actions > Filter Name = Submit, Table = wf_workflow_version OR Table = Global

Once you open the wf_workflow_version Submit UI action, you will see that it is referring to the Global Submit UI action. Verify that both [Global] and [wf_workflow_version] Submit UI actions are active.

If the above two UI actions are customised, try to revert to out-of-box (OOB) and see if it works. 

Article Information

Last Updated:2018-03-20 02:50:36