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Description

Run if no other workflows matched' property on a workflow is not honored. If a change ticket is updated and saved, the new workflow that meets the conditions is triggered even if there is another workflow running.

Steps to Reproduce

Use the attached update set.
  1. Navigate to change_request.list 
  2. Click on New Button 
  3. Type = Normal 
  4. Configuration item = ApplicationServerPeopleSoft 
  5. Click Submit 
  6. Open Change Request record
  7. Click on Show Workflow, see that the expected workflow was attached, CHGv2 - Normal (SAP)
  8. Update Short Description
  9. Save Record
  10. Click on Show Workflow, see that the CHGv2 - Normal workflow was also attached.

Workaround

  • The conditions of the workflow needs to be updated so that the existing records that you do not like to attach will not pass the new conditions.
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Related Problem: PRB1248512

Seen In

Jakarta Patch 4

Fixed In

London

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2018-10-16 22:06:31
Published:2018-10-11