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Description

Gauge widgets for the platform homepage are now showing the list breadcrumb filters with the Kingston release. This is not the default behavior in earlier releases.

Steps to Reproduce

  1. Log into a Kingston OOB release
  2. Navigate to your homepage 
    https://<your-instance>.service-now.com/nav_to.do?uri=home.do
  3. Click on Add Content
  4. On the list selection page choose: Gauges > Task > Unassigned Work
  5. Choose an area to add the gauge to by clicking on the Add here options
  6. Close the selection page. The gauge is now added to your homepage.

The gauge widget should not show the breadcrumb filters, as below:

It does show the breadcrumb filters, as below:

Workaround

Support for Gauges was dropped in ServiceNow Fuji release. Use Reports instead.

 

If you wish to revert to the previous behavior where Filters were hidden for Gauges on Homepages, use a List Control:

  1. Create a List control for the table you're Gauge is for.
  2. In the 'Omit Filter Condition' field (you may need to add it to the form), use this script:
    var view = RP.getReferringURL();
    gs.log(view);
    if(view.includes('home'))
    answer = true;
    else
    answer = false;
  3. Save. You may need to clear the instance cache for this change to take effect.

Related Problem: PRB1255449

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Article Information

Last Updated:2018-09-12 06:35:30
Published:2018-07-27