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Description

Dot walked choice list will not return any searches if done from list search

Steps to Reproduce

  1. Go to any out of the box instance
  2. Go to the [sys_user] table
  3. Open any record.
  4. Right click Personalize->Form layout
  5. Create a new string name, for example, "region"
  6. Click Save
  7. Right click on the region field, Choose Personalize dictionary
  8. Change Choose list to Dropdown with none and click Create Choice List
  9. Create new choices, for example, EUNA and HMMG
  10. Now go incident.list
  11. Right click on the header and choose List layout
  12. Add caller_id.region to the list view
  13. Impersonate the itil user
  14. Click Incidents
  15. Click on the magnifying class
  16. Enter EUNA in the region search field notice in the breadcrumbs it doesn't search for EUNA, it is blank
 

Workaround

None available at the moment


Related Problem: PRB628939

Seen In

Eureka Patch 9 Hot Fix 4
Fuji Patch 10 Hot Fix 3

Intended Fix Version

London

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Associated Community Threads

There is no data to report.

Article Information

Last Updated:2018-06-06 02:49:03
Published:2018-06-06