Issue Summary

The title of the knowledge article was not showing and the edit button is grey and not blue when the article was viewed. 



Most Probable Cause

In Kingston, the property glide.ui.escape_all_script has to be set to true to allow special characters to be viewable. If it is set to false, an error is seen in the console. (kbConfig is not defined)


Solution Proposed

To fix the issue please set the property glide.ui.escape_all_script to true as well as glide.ui.escape_text



Article Information

Last Updated:2019-05-21 11:40:49