In a homepage that contains more than one list widget, users can only perform sorts and filters (show matching, filter out) on the very first list widget.

Steps to Reproduce

  1. Impersonate an ITIL user.

  2. Go to the ITIL Homepage.

  3. Sort the My Groups Work widget by any column.

  4. Go to the widget called My Work and sort by any column.

    Note that you can sort only the first one. As soon as you click on a column on the second widget, the page scrolls to the top widget.




The issue occurs only for gauges so use a list report widget instead.

  1. Go to the reporting module and create a new report of the list type.

    For more information, see the product documentation topic Create a list report in the Report Designer.

  2. Put the list report on a homepage or dashboard.



Related Problem: PRB1255583

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Article Information

Last Updated:2019-08-21 08:55:19