Issue
When navigating to HR Administration > Manage HR Skills, the error message: "Invalid Parent Skill or Parent Department" is displayed.
Cause
The OOB Manage HR Skills module has the following arguments:
$ng_skills.do?sysparm_parentSkill=7b0370019f22120047a2d126c42e706f&sysparm_parentDepartment=93b25282c0a8000b0b55c8ab34e2f1e6&recursiveSkills=true&recursiveDepartments=true&showLocation=true
where
- 7b0370019f22120047a2d126c42e706f is the sys_id of the OOB HR (cmn_skill) record
/nav_to.do?uri=cmn_skill.do?sys_id=7b0370019f22120047a2d126c42e706f - 93b25282c0a8000b0b55c8ab34e2f1e6 is the sys_id of the OOB HR (cmn_department) record
/nav_to.do?uri=cmn_department.do?sys_id=93b25282c0a8000b0b55c8ab34e2f1e6
If either one of these records is missing in your instance, the error message will be displayed.
Resolution
Possible Solutions
- Import the OOB HR Department or HR Skill
- You may also use the OOB HR Department as the parent department and associate all of the departments you'd wish to use as children below it. **You could also create your own parent department if you wish.**
- Append the sys_id of the desired department or skill to the "Manage HR Skills" module via the pencil icon displayed when accessing the module via the Filter Navigator.