Text format in Knowledge Articles not proper after upgrade to Kingston. This seems to work in Istanbul and does not work in Kingston.

Steps to Reproduce

  1. Open a document in Google Drive.
  2. Copy the content and paste it in the knowledge article in a Kingston instance.
  3. The formatting is not proper, the bullet numbers are above the actual sentences.
  4. Complete the same step in the Istanbul instance and notice the alignment is proper.
    5. I have attached a small video for demonstration purposes.


  1. As a work around first copy paste the content in a document inside the local machine and then paste it in the text Editor
  2. This works fine in Safari browser

Related Problem: PRB1258609

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Article Information

Last Updated:2020-01-03 12:23:12