Auto complete does not work for Japanese user names on Connect Chat in IE11 for Jakarta Patch 5 and later releases. 

Steps to Reproduce


  1. Install the Japanese language plugin.

  2. In IE11, start Connect Chat.

  3. Press the + icon.

  4. Copy and paste a Japanese user name in your instance (for example, 秀夫) in the TO field.

    Note that the drop-down Japanese user name list does not show up.




Use Import XML to import the attached PRB1236615_workaround_JP5_fixed.xml XML file.


Related Problem: PRB1236615

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Intended Fix Version


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Article Information

Last Updated:2018-03-06 21:35:54