Auto complete does not work for Japanese user names on Connect Chat in IE11 for Jakarta Patch 5 and later releases. 

 

1. Install the Japanese language plugin.

2. In IE11, start Connect Chat.

3. Press the + icon.

4. Copy and paste a Japanese user name in your instance (for example, 秀夫) in the TO field.

   Note that the drop-down Japanese user name list does not show up.

 

 

Use Import XML to import the attached PRB1236615_workaround_JP5_fixed.xml XML file.