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Connect Chat: Auto complete does not work for Japanese user names in IE11 - Known Error
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  • Connect Chat: Auto complete does not work for Japanese user names in IE11
KB0680562

Connect Chat: Auto complete does not work for Japanese user names in IE11


328 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Description

Auto complete does not work for Japanese user names on Connect Chat in IE11 for Jakarta Patch 5 and later releases. 

Steps to Reproduce

 

  1. Install the Japanese language plugin.

  2. In IE11, start Connect Chat.

  3. Press the + icon.

  4. Copy and paste a Japanese user name in your instance (for example, 秀夫) in the TO field.

    Note that the drop-down Japanese user name list does not show up.

 

 

Workaround

Use Import XML to import the attached PRB1236615_workaround_JP5_fixed.xml XML file.

 


Related Problem: PRB1236615

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Attachments

Attachments

  • PRB1236615_workaround_JP5_fixed.xml

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