Notifications

41 views

Symptoms


Resource allocations are not being created

Release


Kingston

 

Cause


No hours are available

Resolution


While investigating, it was found that the Requested allocations were being created correctly for other users but not for the user associated with the Resource Plan in the test instance but they were being created correctly for the user in the dev instance. After reviewing the two instances and looking at the Resource Report, it was determined that there were 0 available hours for the user for November and December and that was why no Requested Allocations were being created on the Resource Plan.

 

Article Information

Last Updated:2018-10-15 07:28:03
Published:2018-10-15