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'Submit' UI Action does not show up for any CMDB related tables - Support and Troubleshooting
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  • 'Submit' UI Action does not show up for any CMDB related tables
KB0680043

'Submit' UI Action does not show up for any CMDB related tables


374 Views Last updated : Apr 8, 2025 public Copy Permalink
KB Summary by Now Assist

Issue

Symptoms


When creating a new CMDB extended table record, the 'Submit' button is missing.

Release


All

Environment


All

Cause


The OOB UI action for CMDB_CI may be missing

Resolution


Go to this URL on your instance > https://<instance-name>.service-now.com/nav_to.do?uri=/sys_ui_action.do%3Fsys_id%3D51639fc7d79112002ba7b46c01520344

If you get a 'Record Not Found' banner, please upload the attached base system UI Action for 'Submit' on the CMDB_CI table.

 


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