Symptoms

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When creating a new CMDB extended table record, the 'Submit' button is missing.

Release

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All

Environment

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All

Cause

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The OOB UI action for CMDB_CI may be missing

Resolution

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Go to this URL on your instance > https://<instance-name>.service-now.com/nav_to.do?uri=/sys_ui_action.do%3Fsys_id%3D51639fc7d79112002ba7b46c01520344

If you get a 'Record Not Found' banner, please upload the attached base system UI Action for 'Submit' on the CMDB_CI table.