When there are 2 or more checkboxes on a Catalog Item / Order Guide, a label named "Options" appears on top of the checkboxes.
Even after hiding the checkboxes using a UI Policy, the "Options" label is still visible in Service Portal

[Please Note: outside of service portal, the option label also gets hidden when hiding the associated checkboxes]

Steps to Reproduce


  1. Create a new catalog item with 2 checkbox variables
  2. Create a Catalog UI Policy to make these 2 checkboxes invisible
  3. Open the catalog item in Service Portal

Expected behavior:
It will be a blank catalog item with nothing on the form

Actual behavior:
It shows "Options" label on the form (see attached screenshot)


Not Available Yet

Related Problem: PRB1255565

Seen In

Jakarta Patch 7
Kingston Patch 1

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2019-05-21 11:36:03
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