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Description

The forgot password email link feature does not work, showing the error message: "Security restricted when invoking processor".

Steps to Reproduce

 

1 - Go to /navpage.do
2 - Click "Forgot Password"
3 - Fill in user name and email address
4 - Click "Done"
5 - Go to the received email
6 - Click the link in the email

Users see a blank page with the error message: "Security restricted when invoking processor".

Workaround

This problem will be fixed in the London release. The workaround consists in adding the public role to the scripted processor 'passwordreset', as it needs to be accessed by non-logged in users while resetting their passwords. 
 
To do this:
1 - Open: System Definition: Processors > PasswordResetProcessor 
2 - Change form layout to add field: Roles 
3 - Configure the field by adding "public" 
4 - Save changes 
5 - Have the affected users resetting their passwords again


Related Problem: PRB1237204

Seen In

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Fixed In

London

Associated Community Threads

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Article Information

Last Updated:2018-11-20 15:17:52
Published:2018-02-22