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Description

Unable to subscribe to AMB channel, the following error is thrown in the agent0.log file concerning the AMB Channel for the MID server:

AMBClientProvider WARNING *** WARNING *** Unable to subscribe to AMB channel: /mid/server/022501ce37e52200636cd2e843990e83

Steps to Reproduce

Connect the mid server to the Edge encryption proxy which is further connected to the servicenow instance on HTTPS, via AWS, 
keep the mid running and observe the logs for the following errors:


08/04/17 17:24:11 (900) ECCQueueMonitor.5 WARNING *** WARNING *** Reconnecting AMB channel..
08/04/17 17:24:11 (900) ECCQueueMonitor.5 WARNING *** WARNING *** Another AMB client connect is in progress, ignoring...&#13

 

Workaround

There is no known workaround for this issue. If you are able to upgrade, review the Fixed In field to determine the versions that have a permanent fix to this issue. You can subscribe to this known error article (click the Subscribe button at the top of the article) to receive notifications when more information is available about this issue.


Related Problem: PRB1244290

Seen In

Istanbul

Intended Fix Version

Madrid

Safe Harbor Statement

This "Intended Fix Version" information is meant to outline ServiceNow's general product direction and should not be relied upon in making a purchasing decision. The information provided here is for information purposes only and may not be incorporated into any contract. It is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. The development, release, and timing of any features or functionality described for our products remains at ServiceNow's sole discretion.

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2018-12-13 11:44:10
Published:2018-05-30